Orders under £20 will be charged £2.99

 

The Vintage Cosmetic Company products are sold in Pounds Sterling on a delivery duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are advised to check these details themselves before placing the order.

We endeavour to dispatch all orders by the next working day, however, please allow up to 14 days for delivery as external factors may cause delays.

All delivery dates are estimates and we cannot guarantee specific deadlines. Please note, we cannot be held responsible for any third party involvement where delays occur to deliveries.

Saturdays, Sundays and all Bank Holidays are classed as non working days.

Unfortunately parcels cannot be delivered to a PO Box address

If your parcel has not arrived within the expected time,

please contact orders@thevintagecosmeticcompany.co.uk

You may cancel an order at any time before its been processed for delivery. To cancel your order after it has been dispatched to you, you will need to follow the Returns procedure.

Our expectation is that you will be delighted with your purchase. However if you are not entirely satisfied, provided you notify our thegirls@thevintagecosmeticcompany.co.uk team within 48 hours of receipt of delivery and return the goods ensuring you have proof of postage and the goods are unused and in the original condition and packaging within 14 days (of receiving your goods) we will issue you an exchange or refund.

When returning goods, please obtain proof of postage The Vintage Cosmetic Company cannot accept responsibility for items, which fail to reach us. Please note The Vintage Cosmetic Company will not pay for the cost of return postage unless the goods are incorrect, faulty or damaged and due to hygiene issues we cannot accept returns of False Lashes unless they are faulty.